merchant | clerk | Ecommerce | professional rehabilitation | Berlin | retraining

Clerk in e-commerce (professional rehabilitation) in Berlin – retraining Optional with socio-pedagogical & work-psychological support

The Central German Institute for Qualification and Vocational Rehabilitation in Berlin (MIQR) offers you, in addition to professional and smooth knowledge transfer, also a occupational psychological and socio-educational support. You also benefit from a dual training phase, in which you can combine theoretical learning with practical experience and thus create personal added value. As part of the retraining, we enable you to acquire an additional qualification as a specialist/commercial assistant and optionally as a specialist. You have the opportunity to choose an area of ​​specialization from a specific economic sector.

We have put together all the important information about the training measure for you below. This way you can get a good overview. Alternatively, you can also contact us at any time on 08007789100 or leave a message in the contact form.

All facts about the measure at a glance

Measure objective: Recognized professional qualification in a specific economic area & imparting professionally relevant digital knowledge

Duration: 24 months

Started: every six months in February and July

Form of teaching: On-site lessons via digital learning platform

Conclusion: Chamber of Industry and Commerce qualification as an e-commerce clerk & examination as a specialist

Advantages:

  • pleasant learning environment
  • dual retraining with practical relevance
  • optional: socio-educational & work-psychological support
  • Internship with integration support

Contents:

  • Presentation of the company & design of your own role
  • Design of the ranges in online sales & support of procurement
  • Contracts in online sales
  • Recording, evaluation & assessment of value streams
  • Processing of reversal processes & service disruptions
  • Customer-oriented service communication
  • Online marketing measures
  • Value creation processes & online sales channels
  • Optimization of online sales
  • Making business decisions
  • Implementation & evaluation of professional projects

Goals of the retraining as a merchant in e-commerce in Berlin

The retraining prepares you in an industry-focused, practice-oriented and integration-oriented manner for your professional entry into the digital commercial sector. As part of this two-year training course, you will gradually acquire job-related skills and knowledge that will then help you to successfully graduate from the Chamber of Industry and Commerce.

Another goal of this training measure is specialization as a technical/commercial assistant in a specific economic area. In the course of this specialization, you can choose from the areas of marketing and sales, online trading, purchasing and logistics, personnel services, accounting and payroll accounting.

Goals K E-Com

Above all, the goal is to provide you with the best possible support on your educational path towards a new career and to achieve a successful career start.

Target group of the retraining

The retraining to become a clerk in e-commerce is offered to all insured persons who intend to start or return to work. Furthermore, people who want to refresh or expand their existing specialist knowledge in e-commerce are addressed. In the course of this, the use of current media and developments should be of central importance, as this improves the chances of integration into the labor market.

Accordingly, the corresponding target group includes longer job seekers who may even be struggling with placement obstacles. These can be, for example, physical, psychological or social limitations as well as motivational difficulties or addictions that have been overcome. For this reason, the MIQR offers intensive, accompanying support as well as work psychological and socio-educational support.

Entry requirements for retraining in e-commerce

In order to take part in this digital retraining, you must have at least a secondary school diploma, completed vocational training or several years of professional experience. To clarify your personal requirements, information and selection interviews will be held before the start of the measure. In the course of this, our trained work-pedagogical service will assess you as professionally qualifying.

Content of the retraining

The content of the retraining course to become an e-commerce merchant should enable you to master your new entry into the commercial area competently and confidently. Within this framework, we offer you individual exam preparation to ensure that you successfully complete the IHK exam. Your previous personal knowledge will be taken into account and encouraged in a targeted manner so that you can meet the examination requirements and successfully complete your education.

theory training

At the beginning of the measure there is a 10-month theory training instead of . Here you will be intensively instructed in the commercial and business administration content. Thematic priorities are also basic subjects such as mathematics, English, electronic data processing and commercial correspondence. In this way we would like to offer you a stable theoretical foundation so that you can carry out your further educational path confidently and competently.

Contents K E-Com

In the course of the theory phase, you will learn how companies are presented to the outside world and how you can help shape your own role. We also teach you how product ranges are designed in online sales and how the corresponding procurements are supported. Other topics include the collection, evaluation and assessment of value streams, the processing of reverse transactions and service disruptions, the design of customer-oriented service communication and the implementation and evaluation of online marketing measures. The selection of online sales channels and the optimization of online sales are also of great importance for the field of e-commerce. You will also be trained in how to take macroeconomic influences into account when making business decisions and how to carry out and evaluate job-related projects in digital sales.

Practical training in the dual system

After the first phase of intensive theory training, we offer you from 11th month practical learning units. Here you have the choice between various activities and commercial functional areas in e-commerce. This allows you to gain valuable practical and industry-specific experience. This phase of the briefing takes place dual in a company and in the Central German Institute takes place, so that you can get a comprehensive picture of your future field of activity even before you start your career. Here you benefit from an effective combination of theoretical knowledge and practical application, which is guaranteed by the parallel training. In addition, the IHK exam preparation is the focus. For this purpose, the theoretical content learned so far is repeated and consolidated.

additional qualification

In the course of the retraining, you will also have the attractive opportunity to obtain an in-depth additional qualification or a Specialization as a technical/commercial assistant to appropriate This is possible in economic areas involving industry, trade and office administration. This additional qualification will be strengthened from the 14th month approached the educational measure. Here, too, the content is tailored to you individually and in relation to your employer. Depending on your personal interests, we offer you various additional training courses in trade and industry-related areas of the economy in preparation for starting a career. You have the choice between specialist/commercial assistants in the areas of marketing and sales, internet trading, personnel services, purchasing and logistics, bookkeeping and payroll accounting. If you have the appropriate performance requirements, you can even optionally do the Specialist exam strive. Alternatively, we offer an individual as well Examination subject-related support and development training

Internship

At the end of the retraining you will have the chance to get a internship, which extends over the last two months of the retraining. In the course of this, you will also experience extensive support from our professional integration consultants, so that your entry into the extensive practical phase is made as easy as possible. Here you have the attractive opportunity to gain additional experience in the professional field of e-commerce and to apply the knowledge you have acquired in the field of activity. In this way, you also facilitate the upcoming job search process, since you can secure better chances of being hired by potential employers with demonstrable practical experience. This last phase of the retraining is also dedicated to intensive preparation for the final exam so that you can successfully complete it and start your career with confidence.

 

How does the preparation for the exam and the final exam for retraining as a specialist in e-commerce work?

So that you can successfully complete this retraining course, we prepare you as best as possible for the final exam. As already described in the previous sections, the content relevant to the exam plays a central role within the theory training. Appropriate preparations are also made during the dual training phase by repeating and consolidating topics relevant to the exam. The final examination for retraining as an e-commerce clerk lasts three days. First, in a 90-minute test, your knowledge of product range procurement and contract initiation is queried. On the second day, examinations are held on the subject areas of business processes in e-commerce (120 minutes examination duration), customer communication in e-commerce (60 minutes examination duration) and economics and social studies (60 minutes examination duration). On the third day you will be invited to a technical discussion about a project-related process in e-commerce. This represents your oral exam. In the course of this, a report should be prepared. Our professionally trained team supports you on the way to a successful professional qualification. In this way, you are guaranteed optimal preparation so that you appear self-confident in your final exam.

form of retraining

The MIQR offers retraining for e-commerce merchants site at. Here you will find the learning content about our digital learning platform conveyed. You get the attractive opportunity to enjoy modern and uncomplicated knowledge transfer and at the same time to benefit from individual support from our trained teachers. In this way, the Central German Institute offers you a clearly structured, modern and pleasant learning environment.

IHK completion of retraining as a merchant in e-commerce

K E-Com will help you to obtain an IHK qualification in the field of commercial, electronic commerce. This qualification enables you to work as a merchant in e-commerce. With such proof, you convince potential employers of your theoretical knowledge and practical skills. If you took the opportunity to become a specialist as part of the retraining in Berlin, you can show that you have gained further qualifications. After completing the retraining, you will have all the relevant knowledge to handle any task in the commercial area of ​​e-commerce.

Difference between retraining and further training in e-commerce at the MIQR

Various qualifications can also be acquired in the professional field of e-commerce. In the following we have summarized the main differences between retraining and further training for you. In this way we would like to give you an understandable overview of the various qualifications and eliminate any ambiguities.

Further Training

In the case of professional training, such as the Specialist E-Commerce/Online Marketing of the MIQR, you acquire an additional qualification, which, however, does not represent a new professional qualification. Rather, it is a time-limited and thematically restricted educational measure. In this context, professional advantages should be generated, which do not necessarily have to be related to a specific profession. In this context, the term "qualification as a specialist" often also falls, which also includes the completion of a course in a specific professional field of activity.

Such a qualification does not require any prior knowledge and does not count as a complete professional qualification or as a qualification for promotion German qualification framework.

retraining

Retraining offers you the chance for a new career start, regardless of the reasons why you no longer want to or are unable to practice your previous job. Unlike further training, completing retraining is very time-consuming. For example, you will complete the retraining to become a clerk in e-commerce in a period of two years. After passing the exam, you are in possession of a complete professional qualification. A retraining can therefore also be equated with a second apprenticeship, with which you can embark on a completely new career path.

This type of qualification is also associated with high training costs, which can, however, be subsidized by the employment agencies or the job center by covering the costs accordingly. You also have the chance to win one here education premium of up to 2.500 euros if you commit to this vocational training measure for at least two years.

retraining qualificationqualification as a specialist
• Equal to education
• On an equal footing with course/continuing education
• After successful completion: vocational qualification• After successful completion: additional qualification
• time consuming• limited
• possible education bonus

Benefits of retraining in e-commerce at the MIQR in Berlin

You can benefit from many advantages during the retraining as a merchant in e-commerce. Here you can view the content on site via our digital learning platform professionally conveyed. By the professional and dedicated team of the MIQR, you will in this context individually promoted as well as targeted support on your educational path. In the course of this, the Central German Institute offers a socio-pedagogical and occupational psychological support at. You also benefit from the dual training, because here you can industry-specific experience collect and consolidate the knowledge acquired in the long term.

In addition, depending on the exam you have passed, one is waiting for you attractive training bonus from up to 2500 Euro.

Benefits of the MIQR

Summary

The retraining in Berlin offers the optimal conditions for a new career start in the field of e-commerce thanks to the technical and individual instruction of relevant content. In addition to imparting important topics of digital trade, you also benefit from the practical application possibilities within the dual training. With the IHK qualification, or optionally as a specialist, you can open up new professional perspectives and the best conditions for a successful career start.

 

🖨 Information material K E-Com as a PDF for printing

Do you have any questions or have we aroused your interest? Then get in touch with us! We will be happy to advise you comprehensively on our retraining offer. Just contact us via our Request form or by telephone on 0800 77 89 100.


Also interesting:

We at the Central German Institute also offer other commercial rehabilitation measures. Other training courses include:

Course Information

Duration:24 months full time
Started:2 times a year
Next start:07.02.2024
Location and Measure number: (Status: 11/2022)Berlin: Prenzlau Promenade: R70-0047-22
Chemnitz: R70-0151-21
Dresden: R70-0152-21
Erfurt: R70-0153-21
Leipzig: R70-0154-21
Suhl: R70-0155-21
Form of teaching:On-site, in a digital learning environment
(Group/frontal lessons via online training) +
company internships
Training bonus for you:€1.000 after passing an intermediate exam
€1.500 after passing the final exam
pdf Print:Information material as PDF
Verifiable via:
German pension insuranceGerman Federal Pension Insurance, Central Germany & Knappschaft Bahn See
trade associationstrade associations
Thuringian state administration officeThuringian State Administration Office (Thuringia)
Municipal Social Association SaxonyMunicipal Social Association of Saxony (Saxony)
BundeswehrFederal Armed Forces / Federal Armed Forces Vocational Advancement Service, etc
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